The Argeback journal
Notes on the practice.
Field notes, guides, and the thinking behind Argeback.
- 01
Building a Chargeback Routine That Survives a Busy Week
Chargebacks don't wait for a calm week. Here's how to build a chargeback management process that runs on autopilot — so disputes get answered on time even when everything else is on fire.
2026-06-11
6 min read
- 02
Should You Fight a Chargeback or Just Let It Go?
Not every chargeback is worth fighting. A clear decision framework for when to contest a dispute, when to refund instead, and how to tell a winnable case from a lost one.
2026-06-07
6 min read
- 03
Fighting a 'Product Not Received' Chargeback the Right Way
A product not received chargeback turns on one question: did it arrive? Here's exactly what evidence wins it, what doesn't, and how to build the delivery timeline an issuing bank will accept.
2026-06-03
6 min read
- 04
What Is a Chargeback? A Plain-English Guide for Merchants
A clear beginner's guide to what a chargeback is, how the dispute process actually works, who decides the outcome, and what a merchant can do about it — no jargon.
2026-05-30
6 min read
- 05
Why Merchants Lose Chargebacks They Should Have Won
Most lost chargebacks aren't weak cases — they're strong cases that were never properly argued. Here's why merchants lose disputes they should win, and the failure points behind each one.
2026-05-25
7 min read
- 06
The Psychology of Friendly Fraud: Why Honest Customers Dispute Real Charges
Friendly fraud is when a genuine customer disputes a charge they actually made. The psychology behind it — moral disengagement, the descriptor gap, the friction of asking — explains why it keeps happening.
2026-05-19
7 min read
- 07
The Chargeback Myths That Quietly Cost Merchants Money
Most merchants act on chargeback myths that are simply false — that the bank always sides with the customer, that fighting is pointless, that a refund makes it disappear. Here's what's actually true.
2026-05-13
6 min read
- 08
How to Respond to a Stripe Chargeback, Step by Step
A calm, complete walkthrough of how to respond to a Stripe chargeback — reading the reason code, gathering the right evidence, and filing your representment before the deadline.
2026-05-07
7 min read