Terms of Service

By downloading, installing, or using any Lumen Labs app, or by using this website, you agree to these Terms. If you don't agree, don't use the app or site. You must be the age of majority where you live (or have a parent/guardian's consent), and legally able to form a contract. Apps intended for young children are accepted on the child's behalf by a supervising parent or guardian.

These Terms are between you and Lumen Labs only — not with Apple, Google, or any app store. Lumen Labs, not the app store, is solely responsible for the apps and their content. Your download is also subject to the app store's own usage rules.

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use our apps on devices you own or control, for your own non-commercial use, subject to these Terms and the usage rules of the store you obtained the app from. All rights not expressly granted are reserved.

You agree not to:

• copy, modify, or create derivative works of the apps;
• reverse-engineer, decompile, or disassemble the apps (except to the limited extent applicable law expressly permits);
• rent, lease, lend, sell, redistribute, or sublicense the apps;
• circumvent security, licensing, or rate-limiting mechanisms, or remove proprietary notices;
• use the apps or site to break any law or infringe anyone's rights, or to transmit harmful code.

Most apps need no account. Where an app does (e.g. Naksha's phone-number sign-in), you're responsible for keeping your credentials secure and for activity under your account. You may delete your account at any time (see our Privacy Policy).

Anything you create in an app is yours; we claim no ownership. For on-device apps, it stays on your device and we never receive it. Where a feature sends your content to our backend to function, you grant us the limited, royalty-free licence needed to host and process it solely to provide that feature — nothing more. You're responsible for your content and for keeping your own backups of locally-stored data.

If you submit your email to our newsletter or an app waitlist, you consent to us emailing you that dispatch or launch notice. You can unsubscribe at any time via the link in the email or by contacting us. Don't submit anyone else's details without their permission.

In-app purchases, subscriptions, and renewals are processed and billed by Apple (App Store) or Google (Google Play) under their terms — you transact with them, not us. Subscriptions auto-renew at the then-current price unless you cancel at least 24 hours before the renewal date; you can cancel anytime in your device's subscription settings, and deleting an app does not cancel a subscription. Any unused free-trial portion is forfeited on purchase. We may change prices and plan features prospectively, with notice where required.

Refunds are handled by Apple or Google under their policies — see our Refund Policy for how to request one. Your mandatory statutory consumer rights are unaffected.

Lumen Labs is solely responsible for any maintenance and support for the apps; the app store has no such obligation. We provide support on a reasonable-efforts basis at [email protected], and may update, change, or discontinue an app or feature at any time.

The apps and site are provided “as is” and “as available”, with all faults and without warranty of any kind to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We don't warrant that the apps are uninterrupted, error-free, or that any output is accurate.

Our apps are tools, not professional advice. Health and wellness apps are not medical devices and are not a substitute for medical advice, diagnosis, or treatment. Finance apps do not provide financial, investment, tax, or legal advice. Faith and astrology apps are for personal and cultural purposes only. Always consult a qualified professional, and use your own judgement for important decisions.

To the fullest extent permitted by law, NOVA-LUMEN LABS LLP and its partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, or goodwill, arising out of or relating to your use of (or inability to use) the apps or site. Our total aggregate liability for any claim will not exceed the greater of the amount you paid for the relevant app in the 12 months before the claim, or USD 50. Nothing limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud).

You agree to indemnify and hold harmless NOVA-LUMEN LABS LLP, its partners, and personnel from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your misuse of the apps or site, your breach of these Terms, or your violation of any law or third-party right.

Apple has no obligation to provide maintenance or support for the apps and is not responsible for product warranties, claims of non-conformity, product-liability claims, or third-party IP claims relating to the apps; those are our responsibility as set out here. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; equivalent terms apply to Google and other stores. You represent that you are not located in an embargoed country and are not on any restricted-party list, and you will comply with applicable export and sanctions laws.

You may stop using the apps at any time. Your licence ends automatically if you breach these Terms; you may end it by deleting the app. We may suspend or terminate access for material breach or if we discontinue an app. Sections that by their nature should survive (ownership, disclaimers, liability limits, indemnity, dispute resolution) will survive.

These Terms are governed by the laws of India. Before bringing a formal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Any unresolved dispute will be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru, India, conducted in English by a sole arbitrator; subject to this, the courts of Karnataka, India have exclusive jurisdiction. This does not deprive you of mandatory consumer protections or the right to bring proceedings in your country of residence where applicable law requires.

We may update these Terms; material changes will be flagged on the site with a new “Last updated” date, and continued use after the effective date is acceptance. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. These Terms, with the Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the apps and site.

Questions about these Terms? Email [email protected].

NOVA-LUMEN LABS LLP · LLPIN ACW-8836 · Plot No 10/A, Rail Nagar, Belgaum, Karnataka 590001, India.