Terms of Service & EULA

You must be the age of majority in your place of residence (or have a parent or guardian's consent) and legally able to enter a contract to use the App. By using the App you represent that you meet these requirements and that the information you provide is accurate.

These Terms are between you and Lumen Labs only — not with Apple, Google, or any app store. Lumen Labs, not the app store, is solely responsible for the App and its content. The app store is not a party to these Terms.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the App on any device that you own or control, as permitted by the usage rules of the app store from which you obtained it, for your own personal, non-commercial use. This licence does not allow you to use the App on a device you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at once.

You agree not to, and not to permit anyone else to:

• copy, modify, or create derivative works of the App;
• reverse engineer, decompile, or disassemble the App, except to the limited extent applicable law expressly permits;
• rent, lease, lend, sell, redistribute, or sublicense the App;
• remove or alter any proprietary notices;
• use the App to violate any law, infringe any rights, or transmit harmful code; or
• use the App in any way not expressly permitted by these Terms.

The App offers a free tier and optional paid plans. Paid subscriptions are billed to your app store account at confirmation of purchase and renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. You manage and cancel renewals in your App Store or Google Play account settings; deleting the App does not cancel a subscription.

If a free trial is offered, any unused portion is forfeited when you purchase a subscription. We may change prices and plan features prospectively; we will give notice where required, and changes do not affect the period you have already paid for.

Purchases are processed by RevenueCat (Apple App Store & Google Play billing); we do not handle or store your payment-card details.

Refunds are governed by the policy of the app store you purchased from and by our Refund Policy.

Anything you create in MenoTrack is yours; we claim no ownership of it. Because it stays on your device, we never receive, access, or store it. You are responsible for the content you create and for keeping your own backups where the App stores data locally.

Use the App lawfully and as intended. Do not misuse the App, interfere with its operation, attempt to gain unauthorised access, or use it to harm others or infringe their rights. We may suspend or terminate your access for breach of these Terms.

The App — including its software, design, text, graphics, name, logos, and branding — is owned by NOVA-LUMEN LABS LLP and its licensors and is protected by intellectual-property laws. Except for the licence granted above, these Terms transfer no rights to you. All rights not expressly granted are reserved.

Lumen Labs is solely responsible for providing any maintenance and support for the App; the app store has no obligation to do so. We provide support on a reasonable-efforts basis at [email protected]. We may update, change, or discontinue the App or any feature at any time.

MenoTrack is a symptom-tracking and communication tool, not a medical device. It does not diagnose, treat, or provide medical advice. Always consult your clinician.

Assumption of risk. You use the App and act on any information it provides at your own risk. If you have a medical condition, are pregnant, or have any concern, consult a qualified professional before relying on the App. Stop and seek help if you feel unwell.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or that calculations, insights, or content are accurate or complete. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVA-LUMEN LABS LLP AND ITS PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE APP. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) USD 50. These limitations apply even if a remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud).

You agree to indemnify and hold harmless NOVA-LUMEN LABS LLP and its partners and personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the App, your violation of these Terms, or your violation of any law or third-party right.

Your use of the App is also subject to the terms of the app store you downloaded it from (e.g. the Apple Media Services Terms or Google Play Terms of Service). You represent that you are not located in a country subject to a relevant embargo and are not on any restricted-parties list.

Apple devices: Apple has no obligation to furnish maintenance or support for the App. Apple is not responsible for any product warranties, claims that the App fails to conform to legal or regulatory requirements, product-liability claims, or third-party intellectual-property claims relating to the App; those are our responsibility to the extent set out in these Terms. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Equivalent terms apply to Google and other app stores where applicable.

These Terms apply until terminated. Your licence ends automatically if you breach them; you may end it by deleting the App. We may suspend or terminate access if you misuse the App or as required by law. Sections that by their nature should survive termination (including ownership, disclaimers, liability limits, indemnity, and dispute resolution) will survive.

These Terms are governed by the laws of India. Before bringing any formal claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Any dispute not resolved that way will be subject to the exclusive jurisdiction of the courts at Karnataka, India, or, at our election, finally resolved by arbitration seated in Karnataka, India under the Arbitration and Conciliation Act, 1996. This does not deprive you of any mandatory consumer protections, or the right to bring proceedings in the courts of your country of residence, where applicable law so requires.

We may update these Terms; we will change the date above and, for material changes, surface a notice in the App. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. These Terms, with the Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the App.

Questions? Write to [email protected].